Privacy policy

This policy explains what information we receive when you use this website or contact us, and how we use it.

  • Who we are

    This website is run by Ace Locksmith Tbilisi. You can contact us about this policy by phone or WhatsApp on +995 555 30 19 10.

  • Information you give us

    When you call us or send a WhatsApp message, we receive your phone number and whatever you tell us, for example your address, a description of the problem and photos.

    When we open a door or a car, or make keys, we may ask to see your ID or documents that prove you have the right to access the property or vehicle.

  • How we use it

    We use this information only to reply to you, arrange and carry out the work, agree the price and keep a basic record of the job. We do not sell your personal information or use it for advertising.

  • WhatsApp and phone

    WhatsApp is a service of WhatsApp LLC (Meta). Messages you send us through it are also handled under WhatsApp's own privacy policy.

  • Information collected by the website

    This website does not use advertising or analytics cookies and does not have a contact form. Like most websites, our hosting provider may keep standard server logs (such as IP address, browser type and the pages requested) for security and to keep the site running.

    A technical cookie is only set when a site administrator logs in to manage the content.

  • How long we keep information

    We keep job details only as long as we need them to provide the service and meet our legal and accounting obligations, and then delete them.

  • Your rights

    You can ask us what information we hold about you, and ask us to correct or delete it. Contact us using the details above.

  • Changes to this policy

    We may update this policy from time to time. The current version is always published on this page.

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